Careers

Empower MediaMarketing is an independent agency that specializes in media, digital marketing communications and word-of-mouth marketing. Headquartered in the consumer marketing and branding hub of Cincinnati, with satellite offices in Chicago and New York City, Empower leads its clients in delivering relevant messages to the right audiences. Find Empower on TwitterLinkedIn, Facebook and online.

We are looking for associates who can directly impact the success of our company and clients. In return, we want to foster the experience and skills necessary for the next step in your career.

The following positions are currently open. If you don’t see a position that interests you, email jobs@empowermm.com along with your resume and share how you can make a difference with us.

Resumes should be sent to jobs@empowermm.com.


VP – Account Service

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THE ROLE:

The VP of Account Service will be responsible for the overall strategy and execution of all marketing channels to drive business, increase awareness, engagement and conversion for our clients. This individual is the conduit from the agency to the client. The right candidate should be a strategic and disciplined thinker and have a broad understanding of research, marketing and brand strategy, brand activation/execution, Word of Mouth Marketing, digital, content, media, measurement and analytics. This role will be responsible for directing our clients’ budget toward the most profitable long-term strategies that drive results for our clients. He/She will keep the work flowing into the agency, by establishing good relationships with clients and, constantly, keeping temperature on the quality of the work. Additionally, this role will be responsible for organic growth with existing clients and supporting business development efforts when needed. This is a key leadership role and therefore will guide/lead cross functional teams while working with internal and external partners that support our clients’ businesses. It is important for the individual in this role to have traditional media experience as it relates to buying and planning, TV, radio, print out of home, etc.

PRINCIPLE DUTIES & RESPONSIBILITIES:

LEADERSHIP:

    • Manage and lead teams to bring creative and strategic thinking to every plan/project.
    • Responsible for leading the integration charge between Practices within Empower for the clients he/she manages.
    • Delegate decision making when appropriate to allow others to develop problem solving & decision-making competencies.
    • Creates an environment of trust and ownership of work. Coaches/mentors others by providing appropriate and timely feedback. Fosters relationships with people in all areas of the company and positively impacts company culture.
    • Work with the team to set objectives & goals and develop the appropriate tactics to achieve them.
    • Responsible for professional and personal development via training and attending industry conferences as a representative of Empower.
    • Responsible for the development and sharing of detailed Client/Creative Briefs with Empower Practice teams (target audience, objectives and strategies, ROI goals, etc.).
    • Work with Practice Leaders to develop compensation arrangements (including contribution margin goals).
    • Partner with the Decision Sciences team to measure and evaluate Return on Investment (ROI), Return on Objective (ROO) and/or other measurement metrics (e.g., Payout).
    • Final decision-maker as it relates to client recommendations.

CLIENT MARKETING:

    • Maintain a thorough knowledge of clients’ business and recommend ways to improve media/marketing plans efficiency and effectiveness.
    • Ensure the clients’ media and marketing needs are addressed and analyzed in order to develop an effective media/marketing strategy.
    • Develop relationships with client’s senior level counterpart and jointly handle unfamiliar problems, situation, or issues.
    • Understand the client’s customer through Empower’s Planning processes and understand their marketing objectives to develop and measure the client’s Return on Investment (ROI), Return on Objective (ROO) and/or other measurement metrics.
    • Assist in the development and presentation of annual client P&L, compensation agreements, and oversees account profitability.
    • Accountable for the development and execution of Client Satisfaction Action Plans.
    • Responsible for the Client Discovery Process (gathering all marketing information and historical learnings).
    • Develop Empower point-of-view on new and key media/marketing tools and apply ideas and concepts for the client.
    • Maintain awareness of relevant industry and market trends, report key insights regarding those trends and communicate to the client appropriate action steps regarding those insights.

BUSINESS DEVELOPMENT:

    • Partner with the New Business team by generating leads, identifying new business opportunities, assist/attend pitches, work with Specialists to develop strategic media recommendations, and provide resources as needed.
    • Work with the New Business team to determine the hours and compensation needed for new client                          assignments.
    • Determine the appropriate time and method to expand our current client relationships.
    • Prospect and develop opportunities to grow Empower revenue with potential new clients.

QUALIFICATIONS:

EDUCATION & EXPERIENCE

  • Knowledge and skills at a level normally acquired through the completion of a Bachelor’s degree or equivalent knowledge or experience.
  • 10+ years’ experience developing traditional, digital and experiential marketing strategies, managing holistic programs and media campaigns. Strong experience in the Retail category is preferred.
  • Strong understanding of marketing principles and how they apply to the both digital and experience marketing.
  • Minimum of 10 years’ experience in Marketing / Agency environment is required.

SKILLS, SPECIALIZED KNOWLEDGE & ABILITIES

  • In-depth knowledge of office software such as e-mail, MS Word, Excel, and PowerPoint.
  • Ability to collaborate and build strong relationships with clients and coworkers.
  • Broad understanding of measurement and analytics coupled with experience with the implementation of branding and marketing effectiveness studies.
  • Negotiates with others in order to reach an agreement/solution that meets client needs.
  • Highly enthusiastic, passionate, curious, confident, tenacious in learning and shows initiative to research new ideas.
  • Superior listening skills & creative problem resolution skills and effective business writing.
  • Self-directed, considerable initiative and the ability to manage multiple priorities simultaneously.
  • Accepts ultimate accountability for own work.

Creative Group Director or VP, Copywriting

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Empower MediaMarketing (EMM) is seeking a Creative Group Director or VP of Copywriting to: (1) lead and grow the agency’s Copywriting arm of the Creative Practice and the Creative Practice overall, (2) elevate the agency’s overall creative and copy competencies and (3) help advance the agency toward its long-term vision and goals.

KEY RESPONSIBILITIES & EXPECTATIONS:

In this role, the ideal candidate will be accountable to three critical objectives:

  1. Lead and grow the agency’s Copywriting arm of the Creative Practice and the Creative Practice overall – build on and strengthen existing philosophies, principles and processes; audit, augment and polish current work to enhance overall quality; ensure best-in-class client delivery; mentor and coach team members to evolve and grow their skill set and grow closer to career aspirations
  2. Elevate the agency’s overall creative and copy competencies – provide day-to-day and big picture perspective across the agency to infuse creative comprehension and sophistication; proactively seek out and create education opportunities; spearhead creative integration opportunities across the agency
  3. Advance the agency toward its vision and goals – share responsibility for aggressively moving the agency toward its vision as a member of the agency leadership team; engage in regular leadership meetings; proactively recommend solutions to operational challenges; be an advocate for the agency’s vision and culture

Responsibilities and expectations in more detail:

  • Lead and grow the Copywriting arm of the Creative Practice and the Creative Practice overall
    • Partner with EMM’s existing Group Creative Director of Design to create/ build on the Creative Practice’s vision, philosophy, methodology and offering
      • Define a vision for the Practice and map a path to that vision via a strategic plan, including priorities and critical success factors/ resources
      • Mine for integration opportunities for creative/ copy across the company
      • Refine/ build on the Practice’s performance expectations and standard operating procedures
    • Work with the Business Development (BD) team to elevate existing BD practices in regard to concepting, ideation and pitch “production”
    • Establish and mine relationships within the creative industry as a whole, as well as the local community
      • Enhance the agency’s existing pipeline of creative talent (albeit potential candidates or freelancers)
    • Build a team of sought-after creative talent
      • Work with internal Resource Management group (aka: Traffic) to oversee staffing/ utilization of team against current and projected client work
      • Mentor and coach team members to evolve and grow their skill set and grow toward their career aspirations
  • Elevate the agency’s overall creative and copy competencies
    • Serve as the client-facing creative lead for key accounts, providing high-level creative strategy, brand stewardship and executional oversight, in combination with the design creative director, across word of mouth marketing (WOMM), digital, and media programs
    • Lead (and sometimes execute) projects from concept to completion for a wide range of marketing outputs ranging from short-form to long-form social content and experiential activations
    • Effectively communicate (present and sell-in) creative ideas and their rationale to account teams, clients and prospective clients when pitching new business
    • Collaborate with agency subject matter experts (SMEs) from creative, account, technology, WOMM, integrated strategy, planning and analytics to produce powerful, business-building work
    • Teach the agency how to think about and leverage the Creative Practice to build client’s business and elevate the agency’s game; institute best-in-class creative principles and practices
  • Advance the agency toward its vision and goals
    • Leverage skills and expertise in any capacity and wherever necessary to accelerate progress toward the agency’s vision
    • Engage in leadership/ agency operations via elevating challenges, spotting opportunities and working alongside fellow leaders to overcome barriers

EDUCATION & EXPERIENCE:

  • Bachelor’s degree
  • Minimum of 10 years’ industry experience preferred:
    • At least 8 years’ agency experience
    • At least 5 years’ experience leading/ mentoring five or more employees
  • Expertise in and experience with a range of copywriting (traditional media – TV, print, OOH, digital media, etc.; social content; editorial content)
  • Recognized expertise in copy and visual design
  • Portfolio of applicable work is required

QUALIFICATIONS:

  • Superior listening skills and creative problem-solving skills
  • Ability to build internal and external relationships
    • Ability to negotiate with others to reach agreements/ solutions that meet internal and external (client) needs
  • Superior verbal and written communication skills; superior presentation/ storytelling skills
  • Proven success in a fast-paced environment with a “roll-up-your-sleeves” attitude
    • Initiative and resourcefulness in finding solutions to limitations and challenges
    • Self-directed, values autonomy, has above-average initiative
  • Proven track record with training and mentoring team members
    • Ability to effectively delegate decision-making, when appropriate, to allow others to develop problem-solving and decision-making competencies
  • Acute attention to detail and superb time/ task management skills
  • Acute self-awareness
  • Efficient and effective multi-tasker
  • Highly-enthusiastic, passionate, curious, confident and tenacious (particularly in regard to making the industry better)

Word of Mouth Marketing (WOMM) Practice Leader

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Title: Group Director or VP

Empower MediaMarketing (EMM) is seeking a Word of Mouth Marketing (WOMM) Practice Leader to: (1) lead and grow the agency’s WOMM Practice, (2) elevate the agency’s WOMM competency and confidence and (3) help advance the agency toward its long-term vision and goals.

Summary of Responsibilities & Expectations:
In this role, the ideal candidate will be accountable to three critical objectives:

1. Lead and grow the agency’s WOMM Practice – build on and strengthen existing philosophies, principles and processes; audit, augment and polish current WOMM work to enhance overall quality; ensure best-in-class client delivery; mentor and coach team members to evolve and grow their skill set and grow closer to the career aspirations

2. Elevate the agency’s WOMM competency and confidence – provide day-to-day and big picture perspective across the agency to infuse WOMM comprehension and sophistication; proactively seek out and create education opportunities; spearhead WOMM integration opportunities across the agency

3. Advance the agency toward its vision and goals – share responsibility for aggressively moving the agency toward its vision as a member of the agency leadership team; engage in regular leadership meetings; proactively recommend solutions to operational challenges; be an advocate for the agency’s vision and culture    

Responsibilities and expectations in more detail:

  • Lead and grow the agency’s WOMM Practice
    • Create/ build on the Practice’s vision, philosophy, methodology and offering
      • Define a vision for the Practice and map a path to that vision via a strategic plan, including priorities and critical success factors/ resources
      • Mine for integration opportunities for WOMM across the company
      • Refine/ build on the Practice’s performance expectations and standard operating procedures
    • Work with the Business Development (BD) team to map and execute a business development plan to expand current client portfolio
      • Work with the BD team to determine a viable, focused business development strategy (who and why) and approach to execution (when and where)
    • Proactively follow WOMM trends and best practices, evolving the Practice as necessary
      • Stay abreast of emerging trends and identify opportunities to meet clients’ needs
      • Support the development of relevant processes to optimize agency methodology
    • Identify and establish relationships with key vendors/ partners
    • Build a team of sought-after WOMM strategists
      • Develop a staffing resource plan against current client work
      • Mentor and coach team members to evolve and grow their skill set and grow closer to the career aspirations
  • Elevate the agency’s WOMM competency and confidence
    • Develop, sell in and execute game-changing WOMM plans
      • Guide clients on best practices and opportunities related to their businesses
      • Challenge client and internal WOMM strategy/ thinking
    • Oversee projects from planning to execution through measurement
      • Work closely with client teams to integrate WOMM strategies and tactics into marketing plans
      • Develop accurate budget estimates, timelines and statements of work (SOWs)
      • Oversee day-to-day leadership and management of WOMM projects
      • Serve as day-to-day client contact, if needed
      • Communicate timely project status to the client, internal client teams and agency leadership
      • Execute all WOMM projects with excellence
    • Train agency to further ingrain best-in-class WOMM principles and practices
  • Advance the agency toward its vision and goals
    • Leverage skills and expertise in any capacity and wherever necessary to accelerate progress toward the agency’s vision

Education & Experience 

    1. Bachelor’s degree
    2. Minimum of 10 years’ industry experience
    3. At least 8 years’ agency experience

Qualifications 

  • Superior listening skills and creative problem-solving skills
  • Ability to build internal and external relationships
  • Ability to negotiate with others to reach agreements/ solutions that meet internal and external (client) needs
  • Strong verbal and written communication skills; effective presentation skills
  • Proven success in a fast-paced environment with a “roll-up-your-sleeves” attitude
  • Initiative and resourcefulness in finding solutions to limitations and challenges
  • Self-directed, with considerable initiative
  • Proven track record with training and mentoring team members
  • Ability to effectively delegate decision-making, when appropriate, to allow others to develop problem-solving and decision-making competencies
  • Knowledge of and experience with all WOMM competencies, including: influencer, social and experiential marketing
  • Acute attention to detail and superb time/ task management skills
  • Acute self-awareness
  • Efficient and effective multi-tasker
  • Can effectively execute against multiple priorities (internal and external) simultaneously in a cross-functional environment
  • Can effectively balance competing priorities regarding client needs, business development need, agency and Practice operations needs, etc.
  • Highly-enthusiastic, passionate, curious, confident and tenacious (particularly in regard to making the industry better)

Senior Designer/ Art Director or Associate Director of Design

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Summary

Empower MediaMarketing (EMM) is seeking a senior-level designer/ art director to aid in the creation of ideas and execution of design work across a multitude of consumer touch points. This individual will be expected to join the creative team in continuing to elevate the overall caliber of the agency’s creative work.

Responsibilities & Expectations: Idea Generation + Creative Execution + Collaboration

The ideal candidate will demonstrate a clear ability to exceed expectations on three critical focus areas:

  1. Idea Generation – Demonstrate the ability to think on a broader scale – beyond simple execution and tactics – to help build brands through a holistic approach; utilize previous experience to help guide and shape the idea-generating process
  1. Creative Execution – Deliver design work that is both technically sound and strategic; effectively present/ sell work internally and externally
  1. Creative Collaboration and Mentoring – Be the ultimate team player; be open to constructive feedback; integrate input from all team members; understand how the creative process is an evolution and not a single idea or opinion; be a mentor to younger designers and agency colleagues; help elevate the agency’s overall creative competency

Responsibilities and expectations include:

  • Idea Generation
    • Understand the overall client need/ ask
    • Develop an understanding/ ability to look beyond execution and tactics
    • Find ways to have conversations and communicate on a larger scale to effectively deliver a brand message, form relationships and encourage continued interaction with consumers
    • Challenge the status quo
    • Push the boundaries of what’s expected (and not expected)
  • Creative Execution
    • Develop, sell-in and execute “game-changing” creative ideas
      • Guide clients toward communications and opportunities that push them outside their normal way of thinking
      • Challenge client and internal strategy/ thinking to evolve both our clients and our agency
      • Generate designs that move consumers from browsers to buyers
      • Demonstrate a range of design capabilities spanning multiple touch points and mediums across word of mouth marketing (WOMM), digital and media.
    • Lead project(s) both large and small-scale from beginning to end
    • Deliver technically-sound and strategic design work (from big idea concepts to executional banner ads and everything in between)
    • Manage client relationships and expectations
    • Creative Collaboration and Mentoring
      • Leverage the talents of your teammates
      • Help develop ideas and deliverables
      • Be open to change – no idea is perfect, it can always be improved
      • Demonstrate the ability to take constructive criticism…and be constructive with it
      • Give direction and guide thinking for designers, as well as other Practices

    Education & Experience 

    • Bachelor’s degree
    • 5 to 8 years’ experience
    • Agency experience

    Qualifications 

    • Strong verbal and written communication skills; effective presentation skills
    • Ability to survive and thrive in a fast-paced environment with a “roll-up-your-sleeves” attitude
      • Initiative and resourcefulness in finding solutions to limitations and challenges
      • Self-directed, with considerable initiative
    • Superior listening skills and creative problem-solving skills
    • Ability to build internal and external relationships
    • Ability to meet internal and external (client) needs
    • Knowledge of and experience with an expansive list of touch points and platforms, including, but not limited to: digital, word of mouth marketing (influencer, social, experiential), media/ advertising
    • Attention to detail
    • Efficient and effective multi-tasker
      • Can effectively execute against multiple priorities (internal and external) simultaneously in a cross-functional environment
    • Best-in-class knowledge of all programs (Adobe Photoshop, In-Design, Illustrator, etc.)
    • Video editing and coding is not necessary, but a plus
    • Highly-enthusiastic, passionate, curious, confident and tenacious (particularly in regard to making the industry better)

    Associate Director, Social Media (or Director, Social Media)

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    Summary

    Empower Media Marketing (EMM) s seeking a seasoned, strategic social media expert to assume leadership of the agency’s social media competency within the word of mouth marketing (WOMM) offering. This career opportunity would entail elevating the agency’s current social media philosophy, expanding the client portfolio, growing a team of social media strategists, advancing the agency’s overall social media competency and positioning EMM as a social media thought leader across the industry.

    Responsibilities & Expectations

    The ideal candidate will demonstrate a clear ability to exceed expectations on three critical objectives: (1) growing EMM’s social media competency via an expanded client portfolio – more revenue with more of the right clients – and building a team of sought-after social media experts; (2) elevating the best-in-class standard for social media strategy and execution; (3) positioning EMM as a social media thought leader across the industry.

    Responsibilities and expectations include:

    • Growing EMM’s social media competency
      • Help the WOMM Practice/ Offering leader evolve and elevate the current social media vision, philosophy, methodology and offering
      • Work with the business development team to determine how social media fits within the agency’s overall business development approach
      • Proactively follow social media trends and best practices, evolving the competency as necessary
        • Stay abreast of emerging trends and identify opportunities to meet clients’ needs
        • Support the development of relevant processes to optimize agency methodology
      • Identify and establish relationships with key vendors and platforms (e.g., Facebook, Crimson Hexagon)
      • Build a team of sought-after social media experts
        • Develop a staffing resource plan against current client work (that aligns with the WOMM staffing resource plan overall)
        • Work with EMM’s recruiter to build a candidate pipeline of potential/ future team members
        • Establish the competency’s performance expectations and standard operating procedures
        • Coach and mentor team members
      • Elevating the best-in-class standard for social media strategy and execution
        • Develop, sell in and execute game-changing social media plans
          • Guide clients on best practices and opportunities related to their businesses
          • Challenge client and internal social media thinking
        • Lead projects from planning to execution through measurement
          • Work closely with client teams to integrate social media strategies and tactics into marketing plans
          • Develop accurate budget estimates, timelines and statements of work (SOWs)
          • Oversee day-to-day leadership and management of social media programs
          • Integrate paid, earned and owned social media into strategic recommendations; identify and work with appropriate vendors/ partners (internal and external) to do so
          • Serve as day-to-day client contact, where needed
          • Communicate timely project status to the client, internal client teams and agency leadership
          • Execute all social media projects with excellence
        • Train agency to further ingrain best-in-class social media principles and practices
      • Positioning EMM as a social media thought leader
        • Articulate the agency’s social media POV via white papers, editorials, columns, speaking engagements, etc.
        • Work with EMM’s marketing team to develop the agency’s social media strategies and tactics

    Education & Experience Requirements

    • Bachelor’s degree
    • Minimum of 5 years’ industry/ social media experience
    • Agency experience

    Qualifications 

    • Superior listening skills and creative problem-solving skills
    • Ability to build internal and external relationships
    • Ability to negotiate with others to reach agreements/ solutions that meet internal and external (client) needs
    • Strong verbal and written communication skills; effective presentation skills
    • Proven success in a fast-paced environment with a “roll-up-your-sleeves” attitude
      • Initiative and resourcefulness in finding solutions to personal/ personnel development limitations and/or client challenges
      • Self-directed, with considerable initiative
    • Proven track record with training and mentoring team members
      • Ability to effectively delegate decision-making, when appropriate, to allow others to develop problem-solving and decision-making competencies
    • Knowledge of and experience with an expansive list of social media tools and platforms
    • Acute attention to detail and superb time/ task management skills
    • Acute self awareness
    • Efficient and effective multi-tasker
      • Can effectively execute against multiple priorities (internal and external) simultaneously in a cross-functional environment
    • Highly-enthusiastic, passionate, curious, confident and tenacious (particularly in regard to making the industry better)

    Direct Response Associate Director

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    Empower is looking to build out our Direct Response team with experienced leadership. Our Direct Response Associate Director collaborates and partners with clients, Empower’s media/channel specialist teams and agency partners to develop response-driven media solutions that drive results.

    Detailed Description

    • Defines and prioritizes objectives for Direct Response campaigns: cost per lead, lead generation
    • Leads agency response team to plan, buy, negotiate and analyze Direct Response media across multiple channels
    • Ability to cross between national and local landscapes and understands how Direct Response differs in each
    • Analyzes cross channel reporting/dashboards to optimize campaigns appropriately
    • Has regular ongoing communications with clients about testing and optimizing throughout the campaign’s life
    • Implements new agency processes to deliver the best Direct Response product for Empower

    Characteristics:

    • Strong client facing communicator, experience presenting to clients
    • Curious and Proactive
    • Organized, able to multi-task and prioritize across a team
    • Highly numbers-oriented with attention to detail
    • Confident and assertive
    • Draws on DR experience to date often

    Tools:

    • Media Plan Mixing & Optimizing Tools: Telmar, IMS
    • Has worked with Nielsen, Arbitron, ComScore, SRDS
    • Media Mangement Software Systems
    • Encoding & Tracking BVS, Sigma, Keeping Trac

    Requirements:

    • Bachelor’s Degree
    • Minimum 5 years experience in the DR space
    • Excellent Excel and PPT skills

    Senior Program Manager

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    Empower MediaMarketing (Empower) is seeking a Senior Program Manager to elevate the agency’s ability to deliver work in a best in class manner and help push the agency toward its long-term vision and goals.

    THE ROLE:

    The ideal Senior Program Management candidate is responsible for leading cross-functional teams in execution of concurrent projects for multiple clients. The Senior Program Manager at Empower guides and directs internal teams while also serving as a proactive single point of internal team members. The Senior Program Manager should be comfortable working with internal teams, estimating and planning, managing budgets, developing contracts and executing work.

    KEY RESPONSIBILITIES:

    • Assume responsibility for planning, directing, and coordinating activities for primarily for Word of Mouth and Digital Marketing projects as well as Media projects
    • Work with internal teams to create project estimates and timelines
    • Write statements of work for client projects
    • Manage client relationships spanning multiple simultaneous initiatives
    • Lead cross-functional (creative, planning, strategy, technology, word of mouth) internal teams on projects
    • Manage vendor and contractor relationships related to projects
    • Perform risk analysis for projects and develop mitigation plans
    • Identify needs and risks that stakeholders may not recognize
    • Accurately track budget performance of projects
    • Communicate timely project status to the client, internal client teams, and agency leadership
    • Communicate and provide timely project status to the project team, key stakeholders, and management
    • Clearly communicate to a wide variety of people, from staff to executive team

    QUALIFICATIONS & EXPERIENCE:

    • Bachelor’s degree or equivalent combination of education and years of experience
    • Minimum of 4-7 years of experience in a agency program/project management role
    • Demonstrated competency in program/project management and the execution of multiple client projects
    • Proven experience with common project management tools and artifacts
    • Ability to multi-task and manage multiple small-to-large projects in a cross-functional environment
    • Experience tracking and reporting project and client budget performance
    • Expertise in setting and managing customer expectations
    • Skilled at introducing and managing change into the organization
    • Strong verbal and written communication skills and effective presentation skills
    • Working knowledge of web technologies is desired
    • Working knowledge of mobile technologies is desired, but not mandatory
    • Working knowledge of mobile technologies is desired, but not mandatory
    • Demonstrated ability to work with and support cross-functional teams
    • Strong attention to detail and focus on project and task completion is critical
    • Proven success in a fast-paced environment with a hands-on approach
    • Ability to function independently, requiring limited direction
    • Superior listening skills and creative problem-solving skills
    • Ability to negotiate with others to reach agreements/ solutions that meet internal and external (client) needs
    • Motivated by new challenges and problems to solve on a daily basis
    • Highly-enthusiastic, passionate, curious, confident and tenacious (particularly in regard to making the industry better)

    Content Engineer

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    Position Summary

    The Content Engineer is an integral part of the Interactive practice at Empower MediaMarketing and is responsible for the maintenance of a variety of integrated processes across search, content, web management and web analytics.

    The Interactive practice is comprised of team members from various disciplines, including technology, design and digital strategy. The mission of the team is to implement and optimize interactive marketing initiatives where quality content creation and distribution, as well as the overall web experience, are the primary drivers of consumer engagement and activation.

    The focus of this position is on inbound marketing and the support of interactive content marketing initiatives that support client marketing strategies and objectives. This position will also assist in the development and execution of digital marketing programs.

    PRINCIPLE DUTIES AND RESPONSIBILITIES

    Web Experience Management

    • Upload and manage content publishing within content management systems.
    • Evaluate web performance and user behavior and provide recommendations to improve user experience and performance. This could include site structure, page layout, navigation and usability.
    • Monitor and diagnose website problems, including broken links, formatting irregularities and indexing issues.
    • Work with various digital, search and social team members to perform holistic digital analysis, providing key insights and recommendations for on-going cross-channel integrations

    SEO Management

    • Perform audits and information gathering services, including technical website analysis, competitive and keyword research and link analysis for client and prospective client sites
    • Identify, recommend and implement SEO strategies. Prepare and present updates and communications to clients and prospects.
    • Optimize site content, mobile apps and digital products for maximum visibility and ranking in the major search engines.
    • Develop and maintain SEO reports to monitor performance and provide optimization opportunities to improve visibility in search
    • Stay current with changing search engine algorithms and best practices for SEO, SEM and other algorithm based discovery engines.

    This position description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by management as required.

    QUALIFICATIONS

    Education and Experience

    • Bachelor’s degree in marketing, management, journalism, or computer science.
    • 1-2 years of experience in the interactive marketing field working on digital advertising and managing digital advertising programs, preferably in an agency environment.
    • Basic understanding of digital marketing principles and how their objectives are achieved through web management, content and search

    Skills, Specialized Knowledge, and Abilities

    • Experience with Google Analytics and Google Search Console
    • Basic understanding of digital analytics and measurement
    • A solid understanding of SEO techniques and best practices
    • Experience in other search engine marketing, particularly in paid search and social search or content strategy
    • Working knowledge of social media marketing principles
    • Experience with content management systems
    • Knowledge of HTML, CSS, and WordPress web development a plus
    • Experience with A/B testing a plus
    • Excellent written and verbal communication skills
    • Meticulous attention to detail and ability to prioritize
    • Curious and passionate about content and digital marketing

    Market Research Analyst – Cincinnati or Chicago

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    Key Responsibilities:

    • Communicating with clients to understand and document the business objectives
    • Selecting the most appropriate research methodology and techniques
    • Designing qualitative and quantitative research plans for advertised products
    • Designing research questionnaires and moderator guides
    • Creating and proofing questionnaires for alignment with project goals, objectives and methodology as well as for programming logic in a timely manner
    • Competitive analysis
    • Data Extraction and Manipulation
      • Track ongoing research for compliance/optimization Create and proof cross-tabulation data tables in a timely manner
      • Create, proof and code verbatim response files
      • Develop charts, graphs and tables in Excel and Power Point
      • Interpreting data, writing reports, and making actionable recommendations
      • Working with syndicated research data to develop insights about target audience; recommending primary research when needed
      • Data Visualization:  Utilize data visualization software to clarify findings and make complex concepts simpler
      • Insights:  Use data to generate insights around  Key Performance Indicators, competitive landscape, and customer trends
      • Teamwork:  Ability to build relationships across functional teams and with clients

    Qualifications Required:

      • Bachelor’s degree.  Master’s degree in related field (marketing, statistics, business administration) desirable.
      • A minimum of 5 to 7 years within the custom Market Research industry
      • 1-3 years of advertising/media experience
      • Demonstrated experience reporting and analyzing ongoing marketing campaigns, website effectiveness, email campaigns, and other online marketing efforts through dashboards and other reports;  integration with digital marketing metrics to provide holistic evaluation of campaigns.
      • Demonstrated understanding of campaign performance metrics, audience and brand measurement, market trends and ROI Modeling.
      • Academic and practical experience with a wide array of new product, brand, advertising and customer satisfaction research methodologies
      • Exceptional written and oral communication abilities
      • Strong analytic skills with experience in statistical modeling and analysis (optional)
      • Solid understanding of traditional marketing principles

    Day-to-day duties will vary.  Description of our role:

      • Primary responsibility: measuring and analyzing the effectiveness of advertising campaigns against business goals, campaign metrics and ROI, i.e.: doing research design, analysis of data and its translation to actionable recommendations.
      • Being able to analyze data is only half the battle as the Analyst should be able to make recommendations for how to improve the marketing plan based on this analysis.
      • A key element of success in this position includes the ability to determine not only what can be reported but also the most important data to report.
      • Collaborating with Account Services, Search, Digital Display, Integrated Strategy and Integrated  Planning and Buying, Growth and Consumer Insights teams to assist in developing metrics, regular KPI reporting, and determining marketing/advertising ROI.
      • Evaluating vendor research and media effectiveness research methodology with a critical eye
      • Position is client-facing and the ability to easily explain complex data and conclusions is paramount.  Position requires curiosity and self-motivation for staying current in this rapidly evolving industry.  `

    Preferred Experience/Knowledge:

      • Media Research knowledge such as MRI, Simmons, Scarborough, Nielsen, comScore, and/or Rentrak
      • Survey software tools such as Qualtrics
      • Social media analytics tools such as Crimson Hexagon
      • Google Analytics/Adobe Site Catalyst
      • Data visualization tools (e.g. Tableau)
      • Statistical packages such as SPSS, R, or SAS
      • General analytical experience tying marketing efforts to business results

    Digital Media Specialist

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    Digital Media Specialist/Senior Specialist

    The Digital Media Specialist is fascinated by the digital ecosystem. They approach their work with enthusiasm and a desire to help their clients, their team, and to grow professionally. The Digital Media Specialist knows the terminology, tools, and partnerships to leverage in order to create successful digital media plans across a variety of clients. Digital Media Specialists have experience to lean on, which gives them confidence in client communications and as challenging situations arise. They have a background that includes planning, buying, and campaign stewardship across publishers, ad networks, and social media, as well as a working knowledge of the programmatic buying space.

    Digital Media Specialists are generally responsible for:

    • Building an understanding of a brand’s customers and competitors online
    • Developing consideration sets for advertising opportunities
    • Writing RFPs and overseeing the RFP process
    • Using the Empower Scorecard to evaluate submitted proposals
    • Partnering with Empower’s ClearTrade® programmatic team
    • Putting together plan recommendations, presenting to account teams and clients
    • Overseeing the execution of approved advertising campaigns; including working with Ad Ops and Media Associates on flawless budgeting, billing, trafficking, creative QA, and campaign launch
    • Stewarding digital media campaigns, including optimizations and troubleshooting
    • Leading regular reporting on digital media campaign effectiveness, including finding key insights and merchandising plan successes as they relate back to the campaign objectives

    Skills, Knowledge and Abilities:

    • Sharp attention to detail
    • Organized, thoughtful approach to prioritizing work and completing tasks
    • Strong work ethic
    • Innate curiosity and passion for technology
    • High degree of initiative
    • Customer service mindset
    • Strong relationships with media partners
    • Superior listening and creative problem resolution skills
    • Well-developed written and verbal communication skills
    • Proven ability to think holistically and integrate multiple moving pieces

    Qualifications/Education/Experience:

    • Bachelor’s degree
    • 2-5 years digital media planning/buying experience (title and salary commensurate to experience)
    • Working familiarity with ad servers (DFA, MediaMind, FlashTalking)
    • Working familiarity with media accounting systems (MediaOcean, Prisma)
    • Experienced at creating, passing, and overseeing successful implementation of tracking pixels
    • Proficient with Microsoft Office, particularly Excel
    Who already works here

    Cincinnati

    1111 St. Gregory St
    Cincinnati, OH 45202
    1-513-871-9454

    Chicago

    325 West Huron
    Chicago, IL 60654
    1-866-916-3342

    New York

    The Commerce Building
    708 Third Avenue – Fifth Floor
    New York, New York 10017
    1-212-209-3999

    Contact Us