We value the power of collaboration and teamwork; hence the candidate should be committed to working 5 days a week out of the hired city office, Cincinnati.
We are looking for an Office Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
This individual thrives in a fast-paced and ever-changing environment. This individual must flourish within a dynamic agency team and build effective cross-functional relationships with colleagues across all departments.
We value the power of collaboration and teamwork; hence the candidate should be committed to working 5 days a week out of the hired city office, Cincinnati.
We are looking for an Office Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
This individual thrives in a fast-paced and ever-changing environment. This individual must flourish within a dynamic agency team and build effective cross-functional relationships with colleagues across all departments.
RESPONSIBILITIES:
• Deliver excellent service and relationship management in a fast-paced environment
• Serve as the point person for office manager duties including:
o Maintenance
o Mailing
o Supplies
o Equipment
o Bills
o Errands
o Shopping
• Schedule meetings and appointments
• Organize the office layout and order stationery and equipment
• Maintain the office condition and arrange necessary repairs
• Partner with HR to update and maintain office policies as necessary, provide office-related equipment (badges, parking passes) to new employees and ensure office equipment is returned when employees are offboarded.
• Organize office operations and procedures
• Coordinate with IT department on all office equipment
• Ensure that all items are invoiced and paid on time
• Manage contract and price negotiations with office vendors, service providers and office lease
• Manage office budget, ensure accurate and timely reporting
• Provide general support to visitors
• Assist in the onboarding process for new hires
• Address employees' queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
• Liaise with facility management vendors, including cleaning, catering and security services
• Plan in-house or off-site activities, like parties, celebrations and conferences
• Assist with employee engagement related events and initiatives.
• Ad hoc projects with administrative tasks will be assigned as needed
REQUIRED EXPERIENCE/ABILITIES:
· Proven experience as an Office Manager, Front Office Manager or Administrative Assistant
· Knowledge of Office Administrator responsibilities, systems and procedures
· Proficiency in MS Office (MS Excel and MS Outlook, in particular)
· Hands on experience with office machines (e.g. fax machines and printers)
· Excellent time management skills and ability to multi-task and prioritize work.
· Attention to detail and problem-solving skills.
· Excellent written and verbal communication skills.
· Strong organizational and planning skills in a fast-paced environment.
· A creative mind with an ability to suggest improvements.
KEY CHARACTERISTICS/DESIRED COMPETENCIES:
· Ability to anticipate challenges and provide actionable solutions.
· Strong attention to detail.
· Proven success in a fast-paced environment with a “roll-up-your-sleeves” attitude
· Initiative and resourcefulness in finding solutions to limitations and challenges.
· Self-directed, with considerable initiative.
· Superior listening skills and creative problem-solving skills.
· Ability to build internal and external relationships.